Though bout business communication and general communication are important, there is some difference between business communication and general communication.
Difference between business communication and general communication
Business communication differs from general communication in the case of objectives, styles, format, and scope of applications. The following points can explain the difference in detail.
Subject | Business communication | General communication |
| 1. Definition | Business communication deals with only business-related information. | General communication deals with all the information except business. |
| 2. Approach | It is formal and directed in approach | It is a less formal and indirect approach. |
| 3. Format | It uses a specific format for communication | Different formats are used based on circumstances. |
| 4. Personal touch | There is no scope for using personal feelings in business messages. | Personal feeling covers most of the parts of general communication. |
| 5. Scope | It is involved practical information that is impartial and objective. | It may be involved fictitious information and the scope is partial or subjective. |
| 6. Presentation | Business communication follows organizational policies. | General communication does not follow any formality. |
| 7. Objective | This communication is made to take a specific action | Here communication is done to inform the receiver about certain issues. |
| 8. Type | Business communication is official or organizational communication. | General communication is personal communication. |
| 9. Feedback | Feedback is very important for the success of business communication. | Feedback is not very much important for general communication. |
Related Content of Introduction:
- Multipurpose Uses of Business Communication
- Importance of Cross-Cultural Communication
- Factors that Influence Communication in Business
- Effective Communication Definition for Effective Communication
- How do cultural differences affect communication?
- Importance of Communication in Management
- Importance of Communication in Business
- Communication and Relationship Management
- Cultural Orientation in Communication
- Essential Condition of Communication Program
- How to Improve Cross-Cultural Communication
- Basic Management Functions
- Difference between the Communication Process and Communication Model
- Principles of Effective Business Communication
- Principles of Effective Communication
- Advantages or Importance of Feedback in Communication
- Steps for Overcoming Communication Barriers in Business Enterprise
The lecture was good and it has inspired me on issue of managing business, how to treat employees, serving clients well. For more, you can send any updates through my email
Business communication keeps things more professional,less personal and it allows people to get their plans across easily. It also establishes a respectful environment between employer and employees.
Goodafternoon Thobile
I agree with you as business communication is more professional and follows specific formats. Unlike general communication which does not follow any scope and usually feedback is not required.
Regards
Londiwe Mkhize
The lecture really inspired me with Multipurpose users of Business Communication on relations between Employer and Employee and also The Factors that influence Communication in Business. All in all the article is about to gain the knowledge in Business Communication.
BUSINESS COMMUNICATION is the process of sharing ideas&information, and making agreements between people within and outside a company so that orders will be fulfilled
GENERAL COMMUNICATION it’s an informal way of communicating where emotions, behavior and feelings are included to understand each other.
Business Communication deals with the expects of the business, Topics are always business related, matters are approached on a professional manner, there are policies that are needed to be followed, feedback is always required for queries .
General Communication, Informal, no policies are followed, unprofessional, communication deals with different activities other than professional.